Free shipping discounts will never automatically apply to an order. Your customers need to enter the code during checkout to receive the discount. To automatically offer your customers free shipping based on their order price, you can create a Free Shipping Upsell using SMART Bundle Upsell.
Step 1: From your Shopify admin, go to Discounts.
Step 2: From the Discounts page, click Create discount.
Step 3: In the Discount code section, enter a name for the new discount code (for example, FREEShipping). If you want to generate a random discount code then click Generate code. Avoid using special characters in your discount names so that your discount names add correctly to your store's checkout URL.
Step 4: In the Options section, select Free shipping discount type.
Step 5: In the Countries section, leave All countries selected or choose the countries that you want the discount to apply to.
Step 6: I want this offer available for all my store's customers so in the Customer eligibility section I'll select Everyone.
Step 7: If you want to limit discount usage, then check one of the options in the Usage limits section:
- Limit number of times this discount can be used in total lets you set a total number of times a discount can be used. For example, setting a limit of 100 allows the discount code to be used 100 times across your customer base. If you choose this setting, then customers can use the discount multiple times.
- Limit to one per customer tracks customer emails to limit discount use to one per customer.
I Don't want to setup any usage limitation so I'll won't change anything inside this field.
Step 8: Use the calendar in the Active dates section to set the start date for the discount. If you want to set an end date for the discount, then click Set end date and use the calendar to choose when the discount will end. If you don't choose an end date for your discount, then it will have no expiry. If you want the discount to be valid for only one day, then select the same calendar day for both the start date and the end date. My Discount code will have no expiry so I won't change anything here.
Step 9: Click Save discount. You're done, now you can use this Discount Code to create a Free Shipping Upsell